Position
Store Team Lead (English Speaking)
Division
Fashion Retail
Group Function
Group of Fashion Business
Work Location
Surawong Flagship Store, Bangkok
Key Responsibilities
Daily Store Operations
• Manage store's sales associates on ground to help achieve store's budget
• Assist store manager to meet sales budget by training, motivating, mentoring, and providing feedback to sales staff
• Assists maintain outstanding store conditions and visual merchandising standards.
• Manage appropriate store's stock and ensure inventory management to prevent overstocking and under stocking of products
• Report on buying trends, customer needs
• Help Complete store administration.
• Assist to Coordinate with other specify departments in order to facilitate growth and achieve target.
Customer Service
• Deal with all issues that arise from customers both complaints and grievances.
• Welcoming customers into the store.
• Explaining to customers the best products for their needs
• Recommending related products to increase sale and enrich shopping experiences.
• Promoting special sales, offer and awareness of company loyalty program.
Requirements
• Bachelor’s Degree in any field.
• Proven work experience in Fashion Retail, Hospitality in supervisor level
• Proactive, friendly and strong commitment to customer services
• Availability to work flexible shifts
• Proficiency in English is required. Additional language Japanese / Chinese Skill are preferred. (Language allowance will be provided in addition to the base salary, subject to meeting company criteria.)
