To assist and take care of customers in order to maximize their satisfaction, resulting in sales and achieving all KPIs and the Store’s goals.

Key Responsibilities:

Daily store operation

·      Manage store’s sales associates on ground to help achieve store’s budget.

·      Assist store manager to meet sales budget by training, motivating, mentoring, and providing feedback to sales staff.

·      Assists maintain outstanding store conditions and visual merchandising standards.

·      Manage appropriate store’s stock and ensure inventory management to prevent overstocking and understocking of products.

·      Report on buying trends, customer needs.

·      Help Complete store administration.

·      Assist to Coordinate with other specify departments in order to facilitate growth and achieve target.

Customer service

·      Deal with all issues that arise from customers both complaints and grievances.

·      Welcoming customers into the store.

·      Explaining to customers the best products for their needs

·      Recommending related products to increase sales and enrich shopping experiences.

·      Promoting special sales, offer and awareness of company loyalty program.

Qualifications:

·      Bachelor’s Degree in any field

·      Proven work experience as a Retail Sales associate, Sales representative, or similar role

·      Basic understanding of sales principles and customer service practices