Careers
The brand Jim Thompson was founded by James H.W. Thompson in 1951 while undertaking the task of reviving the Thai silk industry. The "King of Silk" was a man of multiple dimensions: a visionary entrepreneur, a great marketer, an art collector, an aesthete, and a man of action and conviction. Above all, he was driven by a great love for Thai people and their rich culture.
Now, we are seeking new associates to be a part of the iconic global lifestyle brand from Thailand.
Information Technology Business Partner
Thailand
Position
Information Technology Business Partner
Division
Information Technology
Work Location
Jim Thompson Head Office
Apply Job
Key Responsibilities:
- Lead POS support LS Business Center
- Lead Implement LSBC – Retails Business
- Implementing the retail solution and corresponding service to customer.
- Planning, installing, maintaining, supporting, training, developing, and maintain the best practice and ensure the team follows process and procedure.
- Assemble and configure POS Database, Hardware, and Software.
- Provide both on and off-site support, telephone support, and remote access support for the customer.
- Evaluate trend for new technology and recommend the POS solution.
- Lead the system and integration design for software applications that meet business needs.
- Collaborate with other IT teams to ensure seamless integration of software applications into existing IT infrastructure and align with IT roadmap.
- Collaborate with business users, business analysts, project managers, CRM service providers/developers, and other IT teams to ensure successful project delivery.
- Must be able to manage and perform assigned tasks effectively, work together with others as a cohesive team, communicate, and act professionally within the workplace and with customers.
- Lead and control the service level agreement and KPI, leading the team to improve and create process and procedure.
- Conduct regular review and ensure team solving technical issue properly and timely manner.
- Report issue and progress of activities to general manager periodically.
Qualifications:
- Bachelor's degree in IT-related e.g., Information Technology, MIS, CIS etc.
- At least 5 years work experience in any POS Application in all areas, Microsoft Dynamic LS Business Central, SAP CAR PER POSDM is preferable.
- Knowledge of SQL skills, data warehousing, data analytics, data visualization methodology & tools to deliver strategic & ad hoc business needs.
- Good spoken and written communication in Thai and English.
- Driven, proactive, initiative, result-oriented, highly committed to work, good interpersonal, excellent customer service skills.
- Ability to work collaboratively across functions, but also to work independently under very fast-paced and stressful environment.
- Ability to work overtime on shifting schedule, or on weekends as necessary.
- Have skill in customer service mind.
- Team Management.
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