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Learning and Development Manager

Phra Khanong, Bangkok

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Position

Division

Human Resources

Group Function

Work Location

Phra Khanong, Bangkok

Key Responsibilities

Learning Strategy & Design

•Develop and implement a comprehensive learning and development strategy aligned with organizational priorities.
•Design, curate, and deliver impactful learning programs, workshops, and e-learning modules that support professional, leadership, and technical skill development.
•Apply instructional design principles to create engaging and effective learning experiences.

Learning Programs & Community Building

•Create and manage a learning community to promote peer-to-peer knowledge sharing, mentoring, and best practice exchange.
•Facilitate cross-functional learning initiatives, ensuring accessibility and inclusivity across employee groups.
•Promote a learning culture by introducing innovative platforms, tools, and methods for knowledge sharing.

Capability & Talent Development

•Partner with HRBPs and business leaders to conduct training needs analysis and align learning solutions with business requirements.
•Develop and manage leadership development programs, succession readiness, and career growth pathways.
•Evaluate the effectiveness and ROI of training programs using data-driven approaches.

Reporting & Data Analytics
•Develop and maintain reporting dashboards to track learning participation, engagement, and effectiveness.
•Provide data-driven insights and recommendations to HR leadership and business stakeholders for continuous improvement.
•Leverage analytics to measure training ROI, skill progression, and overall business impact.
•Ensure compliance reporting and documentation are accurate and timely.

Stakeholder & Vendor Management

•Collaborate with internal stakeholders to identify skill gaps and design targeted interventions.
•Select, manage, and evaluate external learning providers, consultants, and platforms to ensure quality and cost-effectiveness.
•Act as a trusted advisor to managers and employees on learning.

Requirements

•Bachelor’s or master’s degree in human resources, Organizational Development, Education, or a related field.
•7–10 years of experience in Learning & Development, with at least 3 years in a managerial role.
•Strong expertise in learning design, instructional design, and facilitation.
•Proven track record in building and sustaining learning communities and driving employee engagement.
•Hands-on experience with digital learning platforms, LMS, and blended learning methodologies.
•Advanced proficiency in Excel is a must.
•Excellent communication,facilitation, and stakeholder management skills.
•Strategic mindset with strong analytical skills to measure learning effectiveness and business impact.
•Ability to influence,collaborate, and partner effectively with senior leaders and cross-functional teams.

Competencies:

•Strategic Thinking & Innovation: Ability to design forward-looking L&D strategies.
•Collaboration & Influence: Build strong partnerships across all levels of the organization.
•Learning Agility: Adapt and innovate in fast-changing environments.
•Analytical & Data-Driven: Evaluate program effectiveness using measurable outcomes.
•Leadership & People Development: Inspire a culture of growth, knowledge-sharing, and capability building.

How to Apply:
Email: recruit@jimthompson.com
Tel. 02-700-200o ext. 2902, 2908, 2919

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