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The brand Jim Thompson was founded by James H.W. Thompson in 1951 while undertaking the task of reviving the Thai silk industry. The "King of Silk" was a man of multiple dimensions: a visionary entrepreneur, a great marketer, an art collector, an aesthete, and a man of action and conviction. Above all, he was driven by a great love for Thai people and their rich culture. Now, we are seeking new associates to be a part of the iconic global lifestyle brand from Thailand.
IT Operation Support
Infrastructure and Operation, Thailand
Position
IT Operation Support
Division
Information Technology
Group Function
Group of Corporate Project Management
Work Location
Bangkok, Bang Chak
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IT Infrastructure and Support typically involves managing an organization's technology resources, such as hardware, software, and networks. This includes setting up and maintaining IT infrastructure, providing technical support to users, managing network operations, and troubleshooting hardware and software issues. Overall, it aims to ensure that an organization's technological systems are running smoothly and efficiently to support its operations.

Key Responsibilities:
·      Daily operations including the maintenance IT Infrastructure and IT Support then supervise 2 IT support Staffs.
·      Coordinate with IT vendors and other IT team members (including Application and Infrastructure team, PR) for problem resolution of all issues.
·      Provide the work report or any request to manager.

 Qualification:
·       Minimum 3-5 years of experience in various types of IT Infrastructure and IT Support.
·       Proven experience in troubleshooting and resolving hardware and software issues.
·       Strong understanding of network connectivity and POS systems.
·       Strong skill in Cisco product configuration.
·       Excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical users.
·       Ability to work independently and manage multiple tasks simultaneously.
·       Proactive problem-solving skills and a strong commitment to customer service.
·       Retail industry experience is a plus.

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