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Careers

The brand Jim Thompson was founded by James H.W. Thompson in 1951 while undertaking the task of reviving the Thai silk industry. The "King of Silk" was a man of multiple dimensions: a visionary entrepreneur, a great marketer, an art collector, an aesthete, and a man of action and conviction. Above all, he was driven by a great love for Thai people and their rich culture. Now, we are seeking new associates to be a part of the iconic global lifestyle brand from Thailand.
Hostess
JT Restaurant, Thailand
Position
Hostess
Division
Food & Beverage
Group Function
Group of Hospitality Business
Work Location
Pathumwan, Bangkok
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Key Responsibilities:

Operational

  • Greets and interacts with arriving guests when they enter the outlet, ensures guest’s first impression.
  • Assesses available table for guests and escorts them to the table.
  • Estimates wait times for guests, monitors guest waiting list, and ensures the needs of guests are met while they are waiting.
  • Ensures that waiting guests are made comfortable and kept informed of the status of their waiting times to be seated or waiting for take orders.
  • Monitors the open dining sections of the restaurant for empty and cleaned tables.
  • Answers telephone, receives reservations and organizes tables to accommodate large parties.
  • Takes initial drink orders. (if assigned)
  • Records number of covers and turn-over of operation shift.

General

  • Understands and strictly adheres to rules and regulations established in Employee Handbook and company policies concerning fire, hygiene, health and safety.
  • Handles guest and employee enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found, whilst feeding back a prompt follow up.
  • Ensures high standards of personal presentation and grooming.
  • Attends and contributes to all meetings and trainings as required.
  • Provides a courteous and professional service at all times.
  • Maintains positive colleague interactions with good working relationships.
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