SHIPPING & DELIVERY
Which countries do you ship to?
Jim Thompson ships to the following countries:
- South East Asia: Singapore, Malaysia, Indonesia, Vietnam, Philippines, Laos, Cambodia
- Europe: UK, France, Italy, Germany, Ireland, Austria, Spain, Sweden, Norway, Denmark, Portugal, Croatia, Belgium, Switzerland, Greece, Poland, Netherlands, Luxembourg, Finland, Monaco, Belarus
- Hong Kong
- Middle East
If your country is not listed above, please contact us before placing your order.
For orders outside of Thailand, all VAT, import duties and taxes are payable by the customer.
How much does shipping cost?
Shipping fees are based on the weight of items and are calculated and displayed during checkout. Our secure International Shipments are processed by FedEx International Express Registered post.
Shipments within Thailand are Free and processed by courier.
All prices include Thailand VAT, but any deliveries of goods outside Thailand may also be subject to additional import duties, including custom processing fees and other charges according to the destination country.
When can I expect delivery of my order?
Deliveries outside of Thailand: expect 2-3 days shipping time, depending on your country.
Deliveries within Thailand: Bangkok customers will receive same day delivery for orders placed before 1PM. Orders after 1PM will be delivered on the next business day.
How can I track my order?
Your Shipping Confirmation email will contain your shipment tracking number and a link to the FedEx shipment tracking website. SHould you require further assistance please contact us.